Updated from: 03 Mar. 2025yr, 12:00

General Provisions

1.1. This Agreement (hereinafter – the "Agreement") is regulated by license ALSI-202503005-FI1 of the government of Anjouan and operates under the general license Anjouan Internet Gaming License Validation as an information service provider by Elsikora Group Limitada, registered at Bufete Sanchez Chavarria, Costado Este de la Municipalidad de Garabito, Jaco, Puntarenas, 61101, Costa Rica, hereinafter referred to as the "Organizer", and addresses any individual wishing to receive services on the specified website (hereinafter – the "Participant").

1.2. The Organizer and the Party recognize the procedure and form of concluding this agreement as legally equivalent to an agreement in written form.

1.3. The terms of this agreement are accepted by the parties in full and without reservations, by joining the agreement in the manner established on the Organizer's website.

Terms and Definitions

2.1. The purpose of this Agreement is to provide the participant with leisure and entertainment services in the Organizer's game in accordance with the terms of this Agreement. Such services include, in particular: services for buying and selling gaming equipment, maintaining records of significant information: game account movement, providing measures for identification and security of participants, software development integrated into the gaming platform and external applications, information and other services necessary for organizing the game and servicing the participant in its process on the Organizer's website.

2.2. The game as a whole or any of its elements or components of the external gaming application is created exclusively for entertainment. The participant acknowledges that all actions in the game on the gaming platform are entertainment for them. The participant agrees that depending on the characteristics of their account, the degree of their participation in the game will be available in various ways.

2.3. The participant agrees that they personally bear responsibility for all actions carried out with gaming equipment: purchase, sale, deposit and withdrawal, as well as gaming actions on the gaming platform: creation, purchase-sale, operations with all game elements and other game attributes and objects used for the gaming process.

2.4. The participant acknowledges that the degree and possibility of participation in entertainment on the game server are the main qualities of the services provided to them.

Rights and Obligations of the Parties

3.1 Rights and obligations of the participant.

3.1.1. Only persons who have reached civil capacity under the laws of their country of residence may participate in the Organizer's game. All consequences of non-compliance with this condition are imposed on the participant.

3.1.2. The degree and procedure of participation in the game are determined by the participant themselves but cannot contradict this Agreement and the rules of the gaming platform.

3.1.2. The participant is obliged to:

3.1.2.1. Truthfully provide information about themselves during registration and, at the first request of the Organizer, provide reliable information about their identity to identify them as the owner of the game account;

3.1.2.2. Not use undocumented features (bugs) and errors of the game software and immediately report them to the Organizer, as well as about persons using these errors;

3.1.2.3. Not use any external programs to gain game advantages;

3.1.2.4. Not use the referral link to register multiple accounts in order to receive returns from bets. A participant who is noticed will be blocked, and funds on the balance will be written off for violation;

3.1.2.5. not advertise their partner link, as well as a resource containing it, through mailings or other types of messages to persons who have not expressed consent to receive them (spam) without consent;

3.1.2.6. cannot restrict access of other participants or other persons to the Game, must treat game participants, as well as the Organizer, its partners and employees with respect and courtesy, and not interfere with the work of the latter;

3.1.2.7. not deceive the Organizer and game participants;

3.1.2.8. not use profanity and insults in any form;

3.1.2.9. not slander the actions of other players and the Administration;

3.1.2.10. not threaten violence or physical death to anyone;

3.1.2.11. not distribute materials promoting rejection or hatred towards any race, religion, culture, nation, people, language, politics, state, ideology or social movement;

3.1.2.12. not advertise pornography, drugs or resources containing such information;

3.1.2.13. not use actions, terminology or jargon to hide violations of participant obligations;

3.1.2.14. take care of necessary computer and other security measures, keep secret and not transfer to another person or other participant identification data: login, account password, etc., prevent unauthorized access to the email address specified in the participant's account profile. All risks of negative consequences of disclosure of this data are borne by the participant, as the participant agrees that the information security system of the gaming platform excludes the transfer of login, password and account identification information to third parties;

3.1.2.15. bear personal responsibility for conducting their financial operations and transactions, the Organizer is not responsible for financial interactions between players when transferring gaming equipment and game currency, as well as other game attributes.

3.1.2.16. notify the Organizer in writing through the support page first about their claims and complaints.

3.1.2.17. regularly familiarize themselves with game news, as well as changes to this Agreement and game rules on the gaming platform.

3.1.2.18. not create additional accounts (multiple accounts). Such actions will result in account blocking or balance nullification.

3.1.2.19. Sale/transfer of accounts is prohibited

3.1.2.20. Groups of persons "colluding" for the benefit of participants/non-colluders are prohibited

3.1.2.21. "Collusion" - also known as cartel conspiracy, criminal conspiracy, cooperation. This term defines a group of persons who through cooperation try to gain advantage on the site. If detected, all participants face blocking and nullification, possible punishment imposed by administration.

3.1.2.22. Use funds received from the affiliate program only for direct withdrawal to your account.

Rights and Obligations of the Organizer

4.1.1. The Organizer is obliged to:

4.1.1.1. Provide free access to the gaming platform and participation in the game. The participant pays for Internet access at their own expense and bears other expenses associated with this action.

4.1.1.2. Keep records of gaming inventory on the participant's game account.

4.1.1.3. Regularly improve the hardware and software complex, however does not guarantee that the Game software is error-free and the hardware will not go out of working parameters and will function without failures.

4.1.1.4. Maintain confidentiality regarding the participant's personal data in accordance with clause 6 of this agreement.

4.1.1.5. User payments may be restricted by administration at their discretion.

4.1.1.6. Any person legally owning gaming equipment is paid a monetary amount at the exchange rate, minus the cost of conducting the operation.

4.1.2. The Organizer has the right to:

4.1.2.2. Provide additional services to the participant, the list of which, as well as conditions and procedure for use are determined by this agreement, rules of the gaming platform and other announcements of the Organizer. At the same time, the Organizer has the right to change at any time the quantity and volume of paid services offered, their cost, name, type and effect of use.

4.1.2.3. Suspend the operation of this Agreement and disconnect the participant from the game for the duration of an investigation on suspicion of the participant violating this Agreement and the Rules of the gaming platform.

4.1.2.4. exclude the participant from the game if they find that the participant has violated this agreement or the rules established on the game site, in accordance with clause 5.10 of this agreement.

4.1.2.5. Partially or completely interrupt the provision of services without warning the participant during reconstruction, repair and maintenance work on the site.

4.1.2.6. The Organizer is not responsible for failures in the operation of the game software. The participant uses the software "AS IS". If the organizer determines that during the game there was a failure (error), the results obtained during the software failure can be canceled or adjusted at the discretion of the organizer. The participant agrees not to address the organizer regarding the quality, quantity, order and timing of their gaming capabilities and services.

Guarantees and Liability

5.1. The Organizer does not guarantee constant and uninterrupted access to the gaming platform and its services in case of technical problems and/or unforeseen circumstances, including: functioning or operation of Internet providers, information servers, banking and payment systems, as well as illegal actions of third parties. The Organizer will make every effort to prevent failures but is not responsible for temporary technical failures and interruptions in the operation of games, regardless of the cause of such violation.

5.2. The participant agrees that the organizer cannot be responsible for the participant's losses arising in connection with illegal actions of third parties aimed at violating the security system of electronic equipment and game databases, or due to failures, suspension or termination of communication channels and networks used to interact with the participant, as well as improper or unreasonable actions of payment systems, as well as third parties.

5.3. The Organizer is not responsible for losses incurred as a result of using or not using by the participant information about the game, game rules and the game itself, and is not responsible for losses or other harm caused by the participant due to their unqualified actions and ignorance of game rules or errors in calculations;

5.4. The participant agrees that they use the gaming platform of their own free will and at their own risk. The Organizer does not give the participant any guarantees that they will receive benefits or advantages from participating in the game. The degree of participation in the game is determined by the participant

5.5. The Organizer is not responsible for the actions of other participants.

5.6. In case of disputes and disagreements on the gaming platform, the organizer's decision is final, and the participant fully agrees with it. All disputes and disagreements arising from this agreement or in connection with it are subject to resolution in accordance with the current legislation of the Russian Federation.

5.7. The Organizer does not bear the tax burden on the participant. The participant undertakes to include possible received income in the tax declaration in accordance with the laws of the country of residence.

5.8. The Organizer may make changes to this agreement, the rules of the gaming platform and other documents unilaterally. If changes are made to the documents, the organizer places the latest versions of documents on the gaming platform website. All changes take effect from the moment of placement. The participant has the right to terminate this agreement within 3 days if they do not agree with the changes made. In this case, termination of the agreement is carried out in accordance with clause 5.9 of this agreement. The participant is obliged to regularly visit the official game website in order to familiarize themselves with official documents and news.

5.9. The participant has the right to terminate this agreement unilaterally without preserving the game account. All expenses associated with participation in the game are not compensated or not returned.

5.10. The Organizer has the right to terminate this agreement unilaterally and carry out other actions restricting possibilities in the game against the participant or group of participants involved in alleged violations of the terms of this agreement. All game attributes, gaming inventory located on the account and on the player's account of the participant or group of participants, and all costs are not returned or compensated, except in cases if the organizer deems it appropriate to reimburse the expenses of the participant or group of participants.

5.11. The Organizer and the Participant are released from liability in case of force majeure circumstances which include, but are not limited to: natural disasters, wars, fires, floods, explosions, terrorism, riots, civil unrest, government acts or regulatory bodies, hacker attacks, absence, non-functioning or violations of power supply, Internet providers, communication networks or other systems, networks and services. The party encountering such circumstances must notify the other party within a reasonable time and available manner.

5.12. For withdrawal of funds, the Organizer has the right to request account verification documents, which include: an image of an identity document, photo/screenshot of the deposit receipt.

5.13. The Organizer has the right to restrict the payment of funds for the player according to the established withdrawal limits specified in subclauses 5.13.1, 5.13.2, 5.13.3, 5.13.4, 5.13.5, 5.13.6, 5.13.7, 5.13.8 and 5.13.9. The Organizer does not pay interest on existing debts. These conditions do not apply to jackpot winnings offered on the Site.

5.13.1. Players who have made a deposit on the site up to 62.71 $ per month can withdraw funds from the balance within the following limits:

a. Maximum withdrawal amount: 125.42 $ per day;

b. Maximum withdrawal amount: 313.56 $ per week;

c. Maximum withdrawal amount: 627.12 $ per month.

5.13.2. Players who have made a deposit on the site of 62.71 $ - 125.42 $ per month can withdraw funds from the balance within the following limits:

a. Maximum withdrawal amount: 438.98 $ per day;

b. Maximum withdrawal amount: 752.54 $ per week;

c. Maximum withdrawal amount: 1 254.24 $ per month.

5.13.3. Players who have made a deposit on the site of 125.42 $ - 313.56 $ per month can withdraw funds from the balance within the following limits:

a. Maximum withdrawal amount: 1 128.82 $ per day;

b. Maximum withdrawal amount: 2 257.63 $ per week;

c. Maximum withdrawal amount: 3 762.72 $ per month.

5.13.4. Players who have made a deposit on the site of 313.56 $ - 627.12 $ per month can withdraw funds from the balance within the following limits:

a. Maximum withdrawal amount: 1 881.36 $ per day;

b. Maximum withdrawal amount: 3 762.72 $ per week;

c. Maximum withdrawal amount: 6 271.20 $ per month.

5.13.5. Players who have made a deposit on the site of 627.12 $ - 1 254.24 $ per month can withdraw funds from the balance within the following limits:

a. Maximum withdrawal amount: 3 762.72 $ per day;

b. Maximum withdrawal amount: 7 525.44 $ per week;

c. Maximum withdrawal amount: 12 542.39 $ per month.

5.13.6. Players who have made a deposit on the site of 1 254.24 $ - 3 135.60 $ per month can withdraw funds from the balance within the following limits:

a. Maximum withdrawal amount: 7 525.44 $ per day;

b. Maximum withdrawal amount: 15 050.87 $ per week;

c. Maximum withdrawal amount: 25 084.79 $ per month.

5.13.7. Players who have made a deposit on the site of 3 135.60 $ - 6 271.20 $ per month can withdraw funds from the balance within the following limits:

a. Maximum withdrawal amount: 18 813.59 $ per day;

b. Maximum withdrawal amount: 37 627.18 $ per week;

c. Maximum withdrawal amount: 62 711.97 $ per month.

5.13.8. Players who have made a deposit on the site of 6 271.20 $ - 12 542.39 $ per month can withdraw funds from the balance within the following limits:

a. Maximum withdrawal amount: 37 627.18 $ per day;

b. Maximum withdrawal amount: 75 254.36 $ per week;

c. Maximum withdrawal amount: 125 423.93 $ per month.

5.13.9. Players who have made a deposit on the site of over 12 542.39 $ per month have individual withdrawal limits determined according to gaming activity.

Individual consideration of withdrawal limits is also available for each of the site's players and VIP users.

Confidentiality

6.1. The condition of confidentiality applies to information that the Organizer may receive about the Participant during their stay on the Game site and which may be associated with this specific user. The Organizer automatically receives and records on technical server logs information from your browser: IP address, requested page address, etc. The Organizer may record cookie files on the user's computer and then use them. The Organizer guarantees that information reported by the participant when registering in the Game will be used by the Organizer only within the Game.

6.2. The Organizer may transfer personal information about the Participant to third parties only if:

6.2.1. The Participant expressed a desire to disclose this information;

6.2.2. Without this, the Participant will not be able to use the desired product or service, in particular - information about names (nicknames), game attributes - may be available to other participants;

6.2.3. International law and/or authorities require it in accordance with legislative procedure;

6.2.4. The Participant violates this Agreement and the rules of the gaming platform.

Other Provisions

7.1. Invalidity of a part or clause (subclause) of this agreement does not entail invalidity of all other parts and clauses (subclauses).

7.2. This Agreement is concluded for the entire period of operation of the gaming platform, that is, for an indefinite period and does not imply the expiration of this agreement.

7.3. By registering and being on the gaming platform, the participant acknowledges that they have read, understood and fully accepts the terms of this Agreement, game rules and other official documents.

7.4. The use of temporary (disposable) mailboxes is prohibited, resulting in account deletion and appropriate measures taken. Disposable mail is determined by the site administration. This definition applies to mail delivered to purchased domains, and purchased domains are determined by the site administration.

7.4.1. It is forbidden to register more than one account through the site. Such actions will lead to account balance nullification

7.4.2. It is strictly forbidden to artificially increase the balance using scripts. A detected participant will be blocked

Bonuses and Promotions

8.1. Each deposit on the site is subject to turnover rules. Withdrawal of funds is possible only if the turnover on bets is at least x3 of your deposit amount.

8.1.1. Games from the categories "Instant win" and "Live Casino" do not participate in bonus promotions and funds turnover is not counted in these categories.

8.1.2. If you use a promo code when depositing to receive a bonus as part of a promotion that is not available for your account for some reason, you will not be able to receive this bonus.

8.2. Any bonus credited as part of any promotion requires meeting the bet turnover condition. Withdrawal of funds is possible only if the turnover on bets is at least x3 of your deposit amount. Only bets of 1 RUB or more count toward the turnover.

8.2.1. Each payment undergoes internal verification before confirmation. The Organizer reserves the right to cancel bonuses or winnings if such verification is not passed successfully. By accepting these terms and conditions, the player agrees to this rule in advance.

8.3. Replenishment through promo code activation / wheel spins / coin distributions and other types of bonuses is possible only if the previous bonus has been fully used (withdrawal of winnings / loss of promo amount).

8.3.1. We do not impose a wager on no-deposit funds. Unless otherwise specified in the promotion, the bonus amount does not need to be wagered. Also, withdrawal of winnings received when playing with registration bonuses and free bonuses, for which NO deposit is required, will be possible only after making a deposit of 3.76$ or an equivalent amount in another currency.

8.3.2. All bonus offers can only be given to the account owner, by email address, phone number, IP address and shared computer, for example in a public library or workplace. We reserve the right to refuse payment of winnings to players using disposable email addresses.

8.3.3. Only one bonus can be received at a time. Bonuses related to deposits do not stack. The Organizer reserves the right to cancel any bonuses or winnings obtained through fraud.

8.3.4. If during such verification it is revealed that the player(s) uses fraudulent strategies, takes advantage of a technical malfunction or error in the system or program, or participates in any activity that the casino at its sole discretion considers improper (for example, "bonus abuse"), then the casino reserves the right to abolish such player's right to use the promotion (and/or cancel winnings obtained in this way).

8.3.5. Please note that the bonus is automatically canceled if the amount on the game balance is less than 0.00$. With open game rounds, automatic closure of the bonus is not possible, in this case the bonus must be canceled before activating a new one. Note that the strategy of postponing bonus rounds (exiting the slot after a bonus game appears in it and completing this bonus game later, after re-entering the slot) is also prohibited. In such cases, any winnings may be confiscated.

8.3.6. In case of successful winning and withdrawal of funds credited within the no-deposit bonus, the player must make a deposit equal to or exceeding the amount of successfully withdrawn funds in order to ensure the possibility of further withdrawal of funds received using subsequent no-deposit bonuses. In case of non-compliance with this condition, the amount of winnings received from the no-deposit bonus will be confiscated.

8.4. Any promotions (activation of promo codes, receiving coins from the distribution wheel) can only be used for playing slots, in case of violation of the rule, winnings from other modes will be canceled.

8.4.1 If it is discovered that a group of players uses the same gaming strategies and is also connected (including but not limited to) by the same type of payment system, geolocation or IP address, then the casino reserves the right at its discretion to confiscate bonus funds and/or deposit.

8.5. The maximum profit that a player can receive when receiving any bonus or participating in any promotion cannot exceed the maximum amount determined by the Organizer and specified in the conditions of each specific promotion. Unless otherwise specified in the promotion, the limits are restricted by the following rules:

8.5.1. If a player has made deposits totaling up to 313.56 $ per month, the maximum withdrawal amount from no-deposit bonuses will be 12.54 $

8.5.2. If a player has made deposits totaling 313.56 $ - 1 254.24 $ per month, the maximum withdrawal amount from no-deposit bonuses will be 62.71 $

8.5.3. If a player has made deposits totaling over 1 254.24 $ per month, the maximum withdrawal amount from no-deposit bonuses will be 125.42 $

8.5.4. If the player's withdrawal amount exceeds their deposit amount, the maximum withdrawal amount from no-deposit bonuses will be 12.54$, regardless of the difference between the deposit amount and withdrawal amount. Any balance exceeding the specified limits will be deducted from the balance. Individual consideration of withdrawal limits is available for each of the site's players, as well as VIP players. Please note that you should first withdraw winnings received from the no-deposit bonus, and then, if desired, make a new deposit to continue playing without winning restrictions.

Withdrawal Policy

9.1. The main task of the Organizer is to process and withdraw your funds as quickly as possible. At the same time, we will take into account any restrictions that may apply before withdrawing funds, and will also comply with the requirements of Directive 2018/843/EU of the European Parliament and the Council of the European Union on combating money laundering and terrorist financing.

9.2. The Organizer undertakes to fulfill your request regarding the payment method and withdrawal currency. However, this cannot be guaranteed. Thus, we may process and carry out withdrawals using a payment method different from the one you requested, for example, through other payment service providers, by bank check or bank transfer (any commissions associated with the respective payment methods are indicated on the website).

9.3 Similarly, in some cases the withdrawal currency may differ from the currency in which your deposit was made or you otherwise requested it, and in case we need to convert your deposits between different currencies, the conversion rate we use will be determined at our discretion.

Refund Policy

10.1. All withdrawals from the account on the site will be considered as payments of your winnings received when using services on the site.

10.2. Please note that a refund can be requested no later than ninety (90) days after replenishing your account or within thirty (30) days if you claim that a third party (or minor) has gained access to your account. After this period, all payments will be considered payments of your winnings received as a result of using services on the site.

10.3. The technical department reserves the right to suspend any refund until a full identification procedure (KYC) has been conducted. The technical department may request a statement from your bank/payment system for additional verification.

10.4. You agree to provide a notarized identification document or any other form of identity verification in accordance with the legislation of your country, if necessary.

10.5. To submit a request for a refund or other withdrawal/deposit operation, contact support through the "Support" section on the site.

10.6. If you need additional contact information, refer to the "Support" section. The list of documents required for the KYC procedure will be specified in the email that support will send you.

10.7. All refund/deposit applications are processed by the technical department within fourteen (14) days after creating the request. Game issues are processed within one (1) day. All decisions of the technical department are final and not subject to appeal.

10.8. All requests related to technical malfunctions in games, bets, or settlements (including disputes regarding outcomes, statistics, and data accuracy) must be submitted within seventy-two (72) hours from the moment the issue occurs or the bet is settled. To have your request reviewed, please contact customer support through the “Support” section on the website.

10.9. Sports bets are settled based on the official data published immediately after the end of the match. Team statistics markets are calculated according to official sources released directly after the event. Any subsequent changes or corrections to the statistics are not taken into account.